By looking at the screen error it looks to me like the hard drive is corrupt. Finding a replacement will be tough on this one unless you can find someone to make a copy of their drive. Also you cannot just copy the harddrive in these using regular Windows methods as it will write files to it and ruin the original drive. Cowboy is right--check the battery in the top box to make sure it is OK. If you change out the battery the top box you will have to be reprogrammed using a keyboard. LINDAM and Qbert on here know a lot the about the Reel Touch. I haven't worked on one in some time now so my memory is vague on a lot of this. Good luck.