Open the lower half of the machine that latches on the right side. You will see a box mounted under the reels that is approximately a foot wide by about 3 inches high. You will see connections to the vga monitor, a power plug, a USB Plug, audio jack plug, serial db9 plug for touchscreen. Take a note of where they are plugged in. Unplug all the cables, and the box will have like a little handle on the top middle that you can grab to pull out the whole assembly. Some machines have a lock on the left side of this box that keeps it locked there, but a lot of the times, this lock has been removed. I would send you a picture, but I am not home.