I have looked for a basic explanation of how the diverter works and have found some info on it. This is my first machine so I have been flying blind. When the machine turns on the solenoid does not activate. That little flapper is hanging straight down. When coins are dropped into the machine, they sometimes go to the hopper and sometimes go to overflow but half the time they get stuck in the diverter. Is there supposed to be a return spring in the solenoid or on the mechanism? When I clear the coins by manually activating the diverter linkage, the linkage is loose, floppy loose. Sorry to be a pain. Thanks for any help!