So far we've got the machine working to accept tickets and print tito tickets, but the tickets the machine prints are messed up, does anyone happen to have an idea how this could be caused?

So the only thing printed is the voucher code (which is actually correct according to the bettor tito standard)This is with the casino name/address fields configured in the settings.

Where is the barcode, and the usual data that should be on the ticket?When printing a test ticket from the diagnostics menu, it prints a perfect sample.